If you have just received your new 3DFitBud, be sure to remove the front protection demo sticker from the display.
If your 3DFitBud battery has been activated for around 12 months and the display is fading, it is likely that the battery is low and needs to be replaced. Battery type: CR2032 button coin cell battery.
If your 3DFitBud display stops working or does not turn on and it is less than 12 months since the new battery was activated - please contact us (see below).
We stand by our product with excellent support.
Email us: email@example.com or click here to submit a request
Chat with us: Click the yellow icon at the bottom-right of this page
US: +1 (855) 789-9777, Mon-Fri 9am-5pm PT (Pacific Time, California)
UK: +44 808 178 4009, Mon-Fri 4pm-12am GMT (London)