If you have just received your new 3DFitBud, be sure to activate it for the first time by removing/sliding it out of the clip and pulling out the battery insulation tab to activate the new battery and display.
If your 3DFitBud stops working or does not turn on and it is less than 12 months since the new battery was activated - please contact us (see below).
We stand by our product with excellent support.
Email us: firstname.lastname@example.org or click here to submit a request
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US: +1 (855) 789-9777, Mon-Fri 9am-5pm PT (Pacific Time, California)
UK: +44 808 178 4009, Mon-Fri 4pm-12am GMT (London)